JAMBATAN KEDUA SDN BHD
(Effective date: 28 July 2025)
(Last reviewed: 5 January 2026)
INTRODUCTION
Jambatan Kedua Sdn. Bhd. (JKSB) is committed to ensuring that your personal data is protected in accordance with the Personal Data Protection Act 2010 (Act 709). This Notice outlines how JKSB collects, uses, discloses, retains, and safeguards personal data in the course of its operations, to ensure compliance and transparency in data management practices.
COLLECTION OF PERSONAL DATA
JKSB may collect and process various categories of personal data which include but are not limited to:
- Full name, identification number, and address
- Contact details such as telephone number and email address
- Employment or company information (where applicable)
- Bank account or payment details
- Any other information relevant to the purposes stated in this Notice
SOURCE OF PERSONAL DATA COLLECTION
Your personal data may be collected from one or more of the following sources:
- Forms submitted to JKSB (manual or electronic)
- Online services, website, and email communications
- Meetings, events, or customer interactions
- Government agencies, regulatory bodies, or authorised third parties
REASON FOR PERSONAL DATA COLLECTION
Your personal data is collected and processed for one or more of the following purposes:
- To manage and process applications, requests, or transactions with JKSB
- To provide services, respond to inquiries, or deliver information requested
- To manage billing, payments, or contractual obligations
- To comply with legal, regulatory, and audit requirements
- To communicate announcements, notices, or promotional information (subject to your consent)
- For internal administrative and record-keeping purposes
DISCLOSURE OF PERSONAL DATA
Your personal data may be disclosed to the following parties, where necessary:
- JKSB’s subsidiaries, affiliates, or appointed service providers
- Government authorities, regulatory bodies, or law enforcement agencies, as required by law
- Contractors, vendors, or consultants engaged to perform services on behalf of JKSB
- Financial institutions for transaction purposes
- All disclosures will be made in accordance with the PDPA 2010 and relevant confidentiality obligations.
SECURITY MEASURE
JKSB has implemented appropriate organisational, physical, and technical measures to ensure that your personal data is protected against loss, misuse, modification, unauthorised or accidental access, or disclosure.
These measures include but are not limited to:
- Restricted access to authorised personnel only
- Confidentiality agreements with employees and third parties
- Regular security audits and system controls
- Compliance with JKSB’s Information Security and PDPA Procedures
You are also responsible for maintaining the confidentiality of any user ID or password provided and should not disclose such credentials to any unauthorised party.
PERSONAL DATA RETENTION PERIOD
JKSB retains personal data for as long as it is necessary to fulfil the purpose for which it was collected and to comply with legal, regulatory, or operational requirements.
Upon expiry of the retention period or when the data is no longer required, it will be securely and permanently deleted or anonymized.
YOUR RIGHTS
You have the right to:
- Request access to and obtain a copy of your personal data held by JKSB;
- Request correction or updating of your personal data to ensure accuracy;
- Withdraw consent for processing of your personal data (subject to legal and contractual limitations); and
- Request not to receive marketing or promotional materials.
Requests may be submitted in writing to the contact provided below. JKSB reserves the right to charge a reasonable administrative fee (if applicable) for data access requests.
CONTACT US
For any inquiries, access requests, or complaints regarding your personal data, please contact:
Data Protection Officer
Jambatan Kedua Sdn Bhd
Kompleks Plaza Tol
Jambatan Sultan Abdul Halim Mu’adzam Shah
Mukim 13, Batu Kawan
14100 Simpang Ampat
Seberang Perai Selatan
Pulau Pinang
Tel: 04-563 8000
Email: pdpa@jambatankedua.com.my