Client Charter
Outlines JKSB’s service commitments to provide safe, efficient, and well-maintained facilities for all bridge users.

Highlights JKSB’s commitment to the highest ethical standards, transparency, and strong governance practices to ensure accountability and public trust.
Outlines JKSB’s service commitments to provide safe, efficient, and well-maintained facilities for all bridge users.
States JKSB’s zero-tolerance approach to all forms of bribery and corruption, ensuring integrity and fairness in every business dealing.
JKSB pledges to uphold anti-corruption principles and maintain a transparent, corruption-free business environment.
Provides a secure channel for employees and the public to report misconduct or unethical behaviour without fear of retaliation.
Prohibits all employees from soliciting or accepting gifts to prevent conflicts of interest and uphold integrity.
Commits JKSB to continuous improvement, ensuring high-quality service, accident-free operations, and protection of the environment.